Terms of service

RotaBuilder is provided by Sports Stats Limited, company number [company number — to be completed], registered at [registered office address — to be completed]. Reach us at [support email — to be completed].

These terms are governed by the law of England and Wales, and its courts deal with any dispute.

You need an account to use the service, and you must be old enough to work the shifts you're being scheduled for. Keep your login to yourself — anything done through your account is treated as done by you.

If you sign up on behalf of a business, you're confirming you can agree to these terms for it. Managers can invite staff, and everyone invited gets an account of their own.

• The accuracy of the rotas you publish. We show what you enter; we don't check it, and we're not your HR department.
• Employment law. Working time, breaks, rest periods, minimum wage, holiday — all of that stays yours. RotaBuilder is a scheduling tool, not compliance advice.
• Telling your staff their data is in here, and having a lawful reason to put it there.
• Not using the service to break the law, harass anyone, or attack the service itself.

• You get 7 days free, everything working, without giving us a card.
• After that it's a subscription per site, billed monthly or yearly in advance through Stripe. The price and currency you see at checkout is the price you pay. Add a site and the next invoice goes up accordingly.
• Unlimited rotas and unlimited people are included. We don't charge per employee.
• VAT is added where it applies.
• If a payment fails we'll tell you and give you a short grace period to fix it before editing stops.

Cancel whenever you like, from Settings — it opens Stripe's own billing page. You keep everything until the end of the period you've already paid for.

After that, your rotas don't vanish: they stay readable and your team can still see their shifts, you just can't change anything until you subscribe again. Ask us and we'll delete the lot.

We only close an account ourselves if it's being used to break these terms or the law, or if payment has been outstanding for a long time. Unless it's serious, we'll warn you first.

The free trial exists so you can find out whether this works for you before paying. If something goes properly wrong — you were charged twice, or the service didn't work and we couldn't fix it — tell us and we'll sort out a fair refund. We don't refund part-used periods just because you stopped using it.

We'll take reasonable care to keep the service running and your data safe. We don't promise it will never be unavailable — no honest hosted service can — and we may take it down briefly for maintenance.

Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law says can't be limited. Beyond that, we're not liable for lost profit, lost business or indirect losses, and our total liability in any twelve-month period is limited to what you paid us in that period.

If you're using this as a consumer rather than a business, your statutory rights are unaffected by anything above.

The rotas, staff records and everything else you put in are yours. We hold them to run the service for you and we don't sell them or use them for advertising. Our privacy notice explains the detail, and it forms part of these terms.

The service itself — the software, the name, the design — stays ours.

We may update these terms. For anything that materially affects you we'll email account holders and give at least 30 days' notice; if you don't like the change, cancel before it takes effect. The date at the top always says when this version was written.